Just for clarification, this is bidJDM and bidJDM warehouses and order systems, not RHDJapan. This is Russell. All of this occurred because the customer asked for a deal, we set up one for him to take advantage of with LCL shipping that would have allowed him to save thousands of pounds. There is really nothing we could have done outside of apologize and let the PayPal claim go through to arbitration as our account manager suggested we do as well as make sure that all invoices are correct in price and there were no mistakes in that. Long story short without revealing personal data, customer e
