adzn2k Posted June 25, 2008 Share Posted June 25, 2008 My missus lucy ordered a set of coilovers off your website order number 3835. She realy wants to know when they are going to turn up so we can get them on, you see she doesn't trust online shopping and won't be satisfied till they are on the door lol Sorry if it seems like were pestering you but i get in in the ear everyday lol Quote Link to post Share on other sites
Toby@ToyTuning.com Posted June 25, 2008 Share Posted June 25, 2008 Hey mate,No that's okay not a problem at all you can tell Lucy she has nothing to fear with us! I'll call KSport in the morning for you. We don't stock the KSports and they said 4-5 weeks to us which we told Lucy when she ordered, it's been just under 4 weeks to we'll call and let you know tomorrow the expected ETA. We don't sell many sets and they don't keep the starbo sets in stock you see.Anyhow will be in contact asap and let you know what they say.Best Regards,Toby Quote Link to post Share on other sites
adzn2k Posted June 26, 2008 Author Share Posted June 26, 2008 Cheers bud did you speak to k-sport? Quote Link to post Share on other sites
Toby@ToyTuning.com Posted June 27, 2008 Share Posted June 27, 2008 Hey mate,Yeah sure did they expect them in late next week around this time. As soon as they are in they will call us and we will send tracking over. Hope this is okay and hopr you both have a good weekend!Thanks,Toby Quote Link to post Share on other sites
adzn2k Posted July 3, 2008 Author Share Posted July 3, 2008 any more news on this?? Quote Link to post Share on other sites
adzn2k Posted July 4, 2008 Author Share Posted July 4, 2008 ??? bump Quote Link to post Share on other sites
adzn2k Posted July 8, 2008 Author Share Posted July 8, 2008 right we have heard nothing on this now and are starting to regret buying them if we don't hear something by tomorrow then we will be seeking a refund Quote Link to post Share on other sites
Lee_EP82 Posted July 8, 2008 Share Posted July 8, 2008 Im guessing Toby is on holiday until Thursday as the site is down until then. Quote Link to post Share on other sites
adzn2k Posted July 11, 2008 Author Share Posted July 11, 2008 Right it is now friday and still nothing!! Quote Link to post Share on other sites
Guest Enzo Posted July 12, 2008 Share Posted July 12, 2008 patients dude! pulled off their website!The Toy Tuning website is currently undergoing maintenance. We will be back on the 10/07/2008 (Thu) with an even better website experience! All correspondance will be answered on Thu. Thank you for your patience :-) Toy Tuning Team Quote Link to post Share on other sites
ecksjay Posted July 12, 2008 Share Posted July 12, 2008 As above, he seems to be away.If you wanted them next day then you would have ordered something thats kept in stock, like D2's, Teins etc (d2's are essentially the same as the k-sports). As above, you were aware of the delay from the beginning Quote Link to post Share on other sites
adzn2k Posted July 12, 2008 Author Share Posted July 12, 2008 When we ordered the coilovers we did not expect next day delivery and knew there would be some sort of waitAs you can see from previous posts we should have had an update or tracker number before toby went away. We had no idea that he was going to be away.These coilovers are not for me they are for my missus and she gets worried easily when it comes to ordering things off the net especially when some one gives us an idea of when its comming and then we get no contact.You go pay £600 for something and then suddenly lose contact with the guy you sent the money too see how worried you get! Quote Link to post Share on other sites
ecksjay Posted July 12, 2008 Share Posted July 12, 2008 Toby's been around for ages mate dont worry, shame its taking so long but as soon as they're available they'll be at your door, no need to worry Quote Link to post Share on other sites
Toby@ToyTuning.com Posted July 16, 2008 Share Posted July 16, 2008 Hi Adz,Adam has updated your order via the site, we were refurbing the website last week and Adam was away so had to man the ropes. We have been trying to stock K Sport coilovers for a long time, we made a order of 20 sets 6 months ago, they were promised 2 months later still nothing. To avoid a silly weight we ordered yours separately thinking they would be quick, they told us 4 weeks 6 weeks ago, we've just phoned and they assured us they will be at your door in two weeks. It's really frustrating as it looks bad on us when suppliers let us down, it happens all the time so infuriating.We are going to send you a set of Reservoir Covers and two sets of Toy Tuning lanyards (one for you and the lady) as a good will gesture for the wait. I do apologise I know how annoying it can be as we have other customers also waiting. The site is fairly new and we are slowly getting to grips, we now have a team of four people (2 on the spanners, 2 on the parts side) so reply times will be down to a day, that is our new guarantee. As soon as they are shipped they will call us to confirm.Thanks for your time,Toby Quote Link to post Share on other sites
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