ady2k5 Posted April 19, 2011 Share Posted April 19, 2011 Hello allWas logging onto my hotmail account this morning that i've been using for the past 12 years plus and is the main hotmail account i use.However i got a message stating that my account has been blocked and then a screen comes up asking me to input my mobile number so a verification code can be sent to my mobile that i need to input into on a hotmail page.I've been reading up on this and other users have been done this however they never received a verification code and also got charged for it too so something dodgy going on.There is another option in case you don't have a mobile but that is een more riskier as its asking for personal details like address etc.Has this happened to anyone else as i really need to log onto the hotmail account in order to read a couple of emails i was expecting. Alternatively what else can i do?Thanks Quote Link to post Share on other sites
Driver Posted April 19, 2011 Share Posted April 19, 2011 Same is happening to me at the moment too ? Quote Link to post Share on other sites
Driver Posted April 19, 2011 Share Posted April 19, 2011 It mentions my account may have been blocked if i have been sending alot of spam out and recently my acocunt was used for this so may be this ?Verification code isnt coming through either Quote Link to post Share on other sites
ady2k5 Posted April 19, 2011 Author Share Posted April 19, 2011 It mentions my account may have been blocked if i have been sending alot of spam out and recently my acocunt was used for this so may be this ?Verification code isnt coming through either That verification code probs won't come through as another user has been waiting for 1 week now and not got anything and he got charged for it. Quote Link to post Share on other sites
Driver Posted April 19, 2011 Share Posted April 19, 2011 That verification code probs won't come through as another user has been waiting for 1 week now and not got anything and he got charged for it.Ive followed the links through to an alternative email and there verifying my account now. Was a secure site, https and not http so going to give them the 24 hours theyve quoted and see what they say Quote Link to post Share on other sites
ady2k5 Posted April 19, 2011 Author Share Posted April 19, 2011 Ive followed the links through to an alternative email and there verifying my account now. Was a secure site, https and not http so going to give them the 24 hours theyve quoted and see what they sayIs that where you provide an alternative address in cases where you can't provide a mobile number and then they contact you via email. I was going to do but don't want my only other hotmail account getting blocked. Quote Link to post Share on other sites
Raz Posted April 19, 2011 Share Posted April 19, 2011 Yea, happened to 1 of mine twice. Its the 1 i use on dodgy websites. What have you been using it on? Quote Link to post Share on other sites
LukeSR Posted April 19, 2011 Share Posted April 19, 2011 Hotmail works fine for me Quote Link to post Share on other sites
ady2k5 Posted April 19, 2011 Author Share Posted April 19, 2011 Yea, happened to 1 of mine twice. Its the 1 i use on dodgy websites. What have you been using it on?Nothing dodgy at all, i've never input my email into one of those spam type websites or given it out to anyone i don't know. Quote Link to post Share on other sites
nazzurro19 Posted April 19, 2011 Share Posted April 19, 2011 its all them porn sites happens to me every month Quote Link to post Share on other sites
Driver Posted April 19, 2011 Share Posted April 19, 2011 Got mine back, they asked for some details such as previous passwords and subjects of recent emails, then got back in touch saying i can reset password as they can see its my account.Reset my password and back on now ;)Hope this helps dude Quote Link to post Share on other sites
ady2k5 Posted April 20, 2011 Author Share Posted April 20, 2011 Got mine back, they asked for some details such as previous passwords and subjects of recent emails, then got back in touch saying i can reset password as they can see its my account.Reset my password and back on now Hope this helps dude ;)hi matebut what link do i need to go in order to provide such details and how did they get in touch with you, was it via email or phone?thanks Quote Link to post Share on other sites
Driver Posted April 20, 2011 Share Posted April 20, 2011 hi matebut what link do i need to go in order to provide such details and how did they get in touch with you, was it via email or phone?thanksWhen it was asking for mobile number to send verification code to it gives you another option, cant remember what it said exactly but there was defo the option there. Was all done by emailCheers Quote Link to post Share on other sites
ady2k5 Posted April 23, 2011 Author Share Posted April 23, 2011 When it was asking for mobile number to send verification code to it gives you another option, cant remember what it said exactly but there was defo the option there. Was all done by emailCheershi matei've done the other option and enterd the information it has requested such as previous passwords, who i receive emails from, who i send them to etcHowever it isn't an absolute nightmare as they feel like i haven't provided enough information and it has been rejected, is there a number i ring them on as i really need to access my account thanks Quote Link to post Share on other sites
Driver Posted April 23, 2011 Share Posted April 23, 2011 Wouldnt know after that dude, got mine back with the security infoI searched for a number for a good hour before doing mine and couldnt find anything im afraid.Best of luck dude Quote Link to post Share on other sites
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