ForresGlanza Posted September 13, 2011 Share Posted September 13, 2011 I ordered a clutch on Friday 2nd Sept and got an order confirmation but since then I haven't heard anythinG. No dispatch email and no payment taken. I've emailed them 3 or 4 times but got no reply and tried to call the number on their site but it says it's not recognised. Is this a normal thing with them? Are they just unbelievably bad at customer service? Quote Link to post Share on other sites
Amjad Posted September 14, 2011 Share Posted September 14, 2011 You should get an email with tracking details within 3 weeks, can't exactly remember when they sent my my email but it all came through properly. Having said that they didn't reply to my emails Quote Link to post Share on other sites
james@cjperformance Posted September 14, 2011 Share Posted September 14, 2011 Seems their customer service is non existant. they dis not reply to my email about purchasing 20 clutches from them Quote Link to post Share on other sites
nazzurro19 Posted September 14, 2011 Share Posted September 14, 2011 You should get an email with tracking details within 3 weeksFUDGING HELL 3 weeks !! Quote Link to post Share on other sites
Amjad Posted September 14, 2011 Share Posted September 14, 2011 I think my clutch arrived withing 2 weeks of placing the order. Mind is a bit fuzzy tryna remember as it was around my exams lol Quote Link to post Share on other sites
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