Anyone Work For O2?

[Kennedy]

Does anyone on here work for O2?

I've got a bit of a question i couldn't find the answer to in the help section on the O2 site..

.. I'm looking at moving to O2 as my current contract with Vodafone is nearly finished (20th of this month)

Now I want to keep my number so i'll need my PAC code from Vodafone..

..Can I start a new contract now and transfer my number at a later date or do i need to wait till I have my PAC code before starting a new contract to keep my number?

[Craig_N]

Kennedy you should be fine to transfer the number at a later date i work at the o2 call centre mate and it shouldnt be a problem mate. Although i would double check with them when you go to get the contract.

[addz]

When your vodafone contract expires tell them to send you a PAYG sim, this sim will obtain same number BUT will evidently be pay as you go.

Once you've got an o2 contract they will supply you a sim with a fresh number. Keep this number till you fancy changing it from your voda. So by keeping your vodaphone sim on PAYG means it's still your possession and can do whatever you want with the number.

So when the mood strikes and you fancy number transfer contact voda, get a pak sent out, inform o2 with PAK - be patient for a few days while transfers successful. Job done.

[scot-ish]

When your vodafone contract expires tell them to send you a PAYG sim, this sim will obtain same number BUT will evidently be pay as you go.

Once you've got an o2 contract they will supply you a sim with a fresh number. Keep this number till you fancy changing it from your voda. So by keeping your vodaphone sim on PAYG means it's still your possession and can do whatever you want with the number.

So when the mood strikes and you fancy number transfer contact voda, get a pak sent out, inform o2 with PAK - be patient for a few days while transfers successful. Job done.

thats a bit long winded for what he wants, just tell vodafone when your ending your contract, you want the PAK code, the contract with o2 will start with a new number, and once vodafone release the PAK code to you, go into o2, give them the code, or im sure it can be done by fone, and they will tell you to turn of your contract at a certain time for a few hours, and when you turn it back on, your back on the old number you had. this is what my gf done 2 months ago, changing from voda to an o2 contract

[addz]

thats a bit long winded for what he wants, just tell vodafone when your ending your contract, you want the PAK code, the contract with o2 will start with a new number, and once vodafone release the PAK code to you, go into o2, give them the code, or im sure it can be done by fone, and they will tell you to turn of your contract at a certain time for a few hours, and when you turn it back on, your back on the old number you had. this is what my gf done 2 months ago, changing from voda to an o2 contract

Orange waited for my contracts termination before sending by post my PAK number.

But if vodafone has no objection prior to contracts termination by all means hastle them now for PAK code!

[Asad]

yup simple as that ^ did mine like that but o2>orange (best move ive ever made unlimtd txts FTW!)....was told i had 22days? to transfer my number and did it all over the phone. O2 tried to sweetn me up and keep my custom by giving me a better package on pay as you go etc etc....just be firm and demand you PAK code

[Craig_N]

Kennedy be carefull because if you get your pak code it only lasts for 30 days and if you dont use it and you have already cancelled the vodafone contract you carnt get another one. As said above it does take up to 2 days to change. And you can do this by calling o2 customer care.

Craig

[addz]

Thats why you tell them to dispatch vodafone sim on PAYG (same number) - that way you can opt to change numbers with PAK when suits you.

[addz]

Yeah that is correct and would be a good idea

[Craig_N]

Yeah that is correct and would be a good idea

[Kennedy]

Cool Thanks guys.

Gona start my new contract tomorrow and wait for my vodafone contract to run out..get a pay as you go sim then transfer.

[steviet]

Bit off topic but is the Internet on the iPhone free on a contract with 02

Craign?

[Driver]

yes all iphone contracts come with unltd web and wifi

(im a Lead advisor at o2 customer services)

[Craig_N]

The internet on the iphone is free its part of the contract mate.

[Kennedy]

yes all iphone contracts come with unltd web and wifi

(im a Lead advisor at o2 customer services)

Can you get me a good deal then

[steviet]

Cool mate cheers,girlfriend just got one on contract,and been using it loads for viewing uksc,didn't wanna run up a bill

[Driver]

Cool mate cheers,girlfriend just got one on contract,and been using it loads for viewing uksc,didn't wanna run up a bill

there is a fiar usage policy of 200 mb but you will struggle to hit it to be honest, adn even if you hit it all they do is cut it off untill your next billing date

if you go abroad DO NOT USE THE INTERNET its £3 per mb minimum and i had a 1 hour 15 minute manager call for an advisor with a woman who run up a £2400 bill in internet charges in canada lol aparently o2 are the sole reason for her having to sell her new citreon C1 to pay her bill (did her a favour ey )

and kennedy you have no idea how much i get asked that lol i cant get a good deal for myself nemind anyone else lol all i can get is 30% off

[Kennedy]

^^haha no worries mate..thought i'd be cheeky and ask

[Driver]

^^haha no worries mate..thought i'd be cheeky and ask

dont ask, dont get haha

[shelly_star]

OK i recently cancelled my orange contract, well i put in a months notice on it, and i asked orange whether i can get a pak code for my number they said it's not possible to give out the pak code :S so i was like ok.... its only because i didnt want to upgrade with them as they did such shitty upgrades choices, and as i rang again to cancel my contract they got all shitty with me and said oh we could've made you this offer etc etc i was like........... you didnt give me those choices before i decided to cancel, so i think thats why they didnt want to give me a pak code. I said i've opened up a brand new contract which is on orange anyway but through e2save as so much cheaper. So anyone know whether this is right that they cannot transfer my number?!

[Driver]

some companies cannot request a PAC (Port Authorisation Code) after a disconection has been placed onto a system as if you dont use pac before discon goes thoguh the pac becomes invalid and visa versa

best thing to do is to call and cancel disconection then call back and request a PAC so theres no disconection on the account allthough if they guess what your doing they may get arsey about it

[addz]

When cancelling or contract is due to end always request a PAYG sim, this sim will obtain same number as your contract. Only that your still a valued customer and can get PAC code without too much of a problem. Just thought i'd mention it, again.

Always worked for me

[Guest cheshireglanza]

At the end off a contract you will get a pay as you go sim with your old number on and when you tell a phone company that you want to cancel they will offer you the phone you want my gf works in 20:20 who sell orange,o2,3g etc phone contracts when i asked her to cancel mt contract they did me deal off 600 min free texts to any one in uk for 20 quid month wigh new phone

[toy]

Don't go near O2 i was with them on bill pay and the phone i had stopper working with in a week i went into them to get it fix and i was told it was not there fault i only just bougth the phone and then i got a bill a few days later for â?¬200 saying it was my phone bill when i never use the phone as it wasn't working i refused to pay it and the rest is still going on i will not pay

[Kennedy]

My mate from work always get replacement phones if they are broken (obviously not dropped down the stairs sort of broken). Calls them up with an issue and they sort it. Even offered him a new phone now half way through his contract.