bullet513 Posted September 22, 2011 Posted September 22, 2011 i sold some headlights to a guy the other day, he was a pain from the start, pestering to get them sent. (which i couldnt do on a sunday)they were in mint condition when they left me and now a bracket is broken. he wants half the value back but im not convinced they are damaged now.he crashed his car and needed lights asap. ive offered a part refund as a guester of good will, but hes declined.what would you guys do... Quote
Hou Posted September 22, 2011 Posted September 22, 2011 Tell him to return them to you and you will refund his costs, but warn him that you have marked them to ensure they were the ones sent Quote
bullet513 Posted September 22, 2011 Author Posted September 22, 2011 i told him to return them, but he wants me to pay for postage and fees, i told him no as ive offered him a fair refund Quote
Hou Posted September 22, 2011 Posted September 22, 2011 Just tell him to package them back up and you arrange a courier to collect. Then when you get back, if they are not yours you should be able to tell as you said they were mint. They should still be mint but with a broken bracketThen assess when you have them back if you want to claim through courier that you sent with. Did you use a courier? Quote
bullet513 Posted September 22, 2011 Author Posted September 22, 2011 royal mail. was quicker and easier, as he was being such a pain in the arse. had text me 3 times monday saying are they sent yet. just the sort of person you dont really wanna deal with. but as im braking my car all parts need to go Quote
Hou Posted September 22, 2011 Posted September 22, 2011 I would get them back if he is trying to mess you about, is it a site member? Quote
bullet513 Posted September 22, 2011 Author Posted September 22, 2011 dunno what his nickname is but he got my number from here Quote
Hou Posted September 22, 2011 Posted September 22, 2011 If he is genuine and the backet has broken research into the cost of getting it plastic welded Quote
Starbuck Posted September 22, 2011 Posted September 22, 2011 Have them back fully and then check and refund. Tell him u won't refund until you've had them back. If not partial refund to fix ....... Ie. To buy some alraldite etc etc Quote
ryan lang Posted September 22, 2011 Posted September 22, 2011 amjads clear n/a lense's had a broken bracket when he bought them (which had been fixed and was told about) not sure who he got them off and what they used, but it worked a treat lol Quote
bullet513 Posted September 22, 2011 Author Posted September 22, 2011 ended up giving him back £20 just to get him off my case, dont need little tossers like him annoying me at the moment. ryan carrier was his name so beware people, i reckon hes a scammer Quote
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