End of Februari this year I purchased a Starlet Gi lightweight FRP bonnet from ID-Workz. I agreed with the estimated lead time of ~8 weeks.
After numerous reminders and asking it finally arrived after 5 (!) months. ID-Workz stated the cause was they were having problems with their supplier.
The item arrived with damage, broken corners, deep scratches, dents and cracks. It also did not have the shape and color as was pictured in the advertisement (which has been removed from the website in the meantime). I notified ID-Workz within their 3-days time limit.
ID-Workz agreed to have me bring the bonnet to a local repair shop instead of having it shipped back to the United Kingdom as it would end up costing more. I was quoted by my repair shop with a minimum of 100 euro's of additional labour to bring the bonnet to an acceptable condition.
It was attempted to repair the bonnet, but it has failed, the bonnet is too much out of shape and fitment is way off. It appears as if the bonnet was taken out of the mold while it was not cured yet, causing it to misshape. It should either be replaced or refunded.
In the meantime ID-Workz has been very unresponsive, thus causing my Paypal's buyer protecting to run out because the payment was made in Februari! I feel tricked and scammed, and feel like ID-Workz didnt reply deliberately so they could ensure they would keep their money!
I can't believe such a renowned company would offer such bad treatment and I hope we can still solve this problem any time soon.