Iddy, no he has not contacted me by phone or email. of which he has both. It was explained last week that I had problems with paypal and I would refund him as soon as that was sorted. Since then there have only been comments on facebook which I feel is the wrong place, just pick up the phone. The repair was carried out and the bolt was already loose. We managed to loosen it further and then re tighten it quite easily without it breaking. I would suspect it was then undone with an impact gun that probably caused it to sheer in the first place. His remaining £25 was refunded last night at 11pm by bank transfer. It seems some people would rather post comments on here or facebook than pick and the phone. Had he explained he could wait no longer on the phone I could have arranged a bank transfer there and then