iamlegend Posted October 27, 2010 Share Posted October 27, 2010 this is becoming VERY annoying only been like this since yesterday lol...right i had a virus before was getting lots of pop ups from internet explorer the usual garage "date site" etc now i used norton 360 to scan my laptop and it eventually got rid of it the only problem now is i can not scan norton anymore it says:"windows cannot access the specified device,path or file. you may not have the appropriate permission to access the item." i have green ticks on all titles and i have 100 more days of norton! so why is it saying that??another thing is my mouse sign is vanishing after 30-40 mins so i have to restart my laptop to make it appear again, any ideas?? i feel the virus may still be around or somthing?? even thow norton says nothing is there Quote Link to post Share on other sites
kirky1 Posted October 27, 2010 Share Posted October 27, 2010 best way to get rid of a virus is formatting hd and reinstalling everything its a pain in the ass but the best way i think Quote Link to post Share on other sites
enots Posted October 27, 2010 Share Posted October 27, 2010 try malware bytes too mate its picked up stuff before my antvirus etc hasn'thttp://www.malwarebytes.org/ Quote Link to post Share on other sites
Craig_T Posted October 27, 2010 Share Posted October 27, 2010 Try downloading AVG Free, as a quick thing to install and scan with and see if it will let you scan.If you get totally stuck, drop me a PM and you can pop round mine with it.Craig Quote Link to post Share on other sites
cazzac2222 Posted October 27, 2010 Share Posted October 27, 2010 Yeah malwarebytes is what i use whenever i get a virus best way to clear the virus:1. go into "safe mode with networking" by tapping the F8 key when booting up the laptop2. when in "safe mode with networking" you can go onto the internet and download malwarebytes3. once downloaded you can start the scan and with been in safe mode your mouse key shouldnt disapear, if it does then it defo need wiping and installing windows again.Yeah forgot to say the above will only work if your on windowsKeep tapping the F8 key as soon as you boot it up as sometimes i miss it and you have to turn off and try again lol Quote Link to post Share on other sites
LukeSR Posted October 27, 2010 Share Posted October 27, 2010 Norton = epic massive fail. Quote Link to post Share on other sites
iamlegend Posted October 27, 2010 Author Share Posted October 27, 2010 cheers for the replys lads!right downloaded malwarebytes it is now scanning my laptop so far "objects infected" 43 norton is still not scanning! but says it is all safe! graig t where you from??i used avg years ago and did not think it was any good... Quote Link to post Share on other sites
LukeSR Posted October 27, 2010 Share Posted October 27, 2010 norton is still not scanning! but says it is all safe!Well like i said, its crap so will say anything is safe Quote Link to post Share on other sites
Asad Posted October 27, 2010 Share Posted October 27, 2010 Avg/zonealarm/avast are win best paid one is kapersky i think Quote Link to post Share on other sites
iamlegend Posted October 27, 2010 Author Share Posted October 27, 2010 Well like i said, its crap so will say anything is safe have to agree its a load!! not bloody cheap to use n all LOL Quote Link to post Share on other sites
iamlegend Posted October 27, 2010 Author Share Posted October 27, 2010 right scan finished 59 infected items! i view what was infected then clicked remove items what have been infected it says"certion items could not be removed" then showed me what has been removed and has not hmmm so how the hell do i get rid of the ones it could not lol? Quote Link to post Share on other sites
cazzac2222 Posted October 27, 2010 Share Posted October 27, 2010 Run a scan in safe mode and it will remove everything dude!!! Quote Link to post Share on other sites
iamlegend Posted October 27, 2010 Author Share Posted October 27, 2010 Run a scan in safe mode and it will remove everything dude!!!okay.. i did that and for some reason that program i just installed has just vanished the short cut has gone walkies as well. WTFedit: wow laptop is going crazy pop ups everywhere norton saying threats everywhere think may have to reboot this whole laptop how do you do this ? Quote Link to post Share on other sites
cazzac2222 Posted October 27, 2010 Share Posted October 27, 2010 You should have downloaded it in safe mode in the first place dude Quote Link to post Share on other sites
iamlegend Posted October 27, 2010 Author Share Posted October 27, 2010 ^^ Quote Link to post Share on other sites
kirky1 Posted October 27, 2010 Share Posted October 27, 2010 like i said before u could have formatted the hd and reinstalled everything by now its the only way to make sure all the shits gone Quote Link to post Share on other sites
iamlegend Posted October 27, 2010 Author Share Posted October 27, 2010 like i said before u could have formatted the hd and reinstalled everything by now its the only way to make sure all the shits gonei kno mate so how do you do this? Quote Link to post Share on other sites
iamlegend Posted October 27, 2010 Author Share Posted October 27, 2010 how do i reboot my laptop lads?? needing to do this asapdo i need any windows discs etc? Quote Link to post Share on other sites
Kara GTT Posted October 27, 2010 Share Posted October 27, 2010 how do i reboot my laptop lads?? needing to do this asapdo i need any windows discs etc?What windows you on? Quote Link to post Share on other sites
iamlegend Posted October 27, 2010 Author Share Posted October 27, 2010 What windows you on?windows vista prem 2007 Quote Link to post Share on other sites
Kara GTT Posted October 27, 2010 Share Posted October 27, 2010 You need the Disc i think Quote Link to post Share on other sites
iamlegend Posted October 27, 2010 Author Share Posted October 27, 2010 You need the Disc i thinkbastard i never got the disc thow when i first started my laptop Quote Link to post Share on other sites
LukeSR Posted October 27, 2010 Share Posted October 27, 2010 Not know anyone who is good with computers? I would do it for you but im a bit far Quote Link to post Share on other sites
Kara GTT Posted October 27, 2010 Share Posted October 27, 2010 Ill try get some info out my Auntie she owns a Computer Shop!What do you need to know? Quote Link to post Share on other sites
iamlegend Posted October 27, 2010 Author Share Posted October 27, 2010 just want to kno ,how to reboot it from scratch i have saved all my photos etc so that is ok.wipe it all clean then start over again, also do i need any discs to reboot my computer Quote Link to post Share on other sites
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