Whos to blame

[miib14]

Right, as some of you know, Ishaqs been having fair bit of trouble recently with his car

Initially he agreed a deal with "Fern", buying her Accident Damaged Starlet. When asked, she replied saying turbo was fine, and engine was running sweeet and no issues, and she assured him there were no problems, so as anyone would do he agreed and left her some money to get it dropped off...

In the meantime he was in talks with few people as to getting the actual work done, spoke to a good friend of mine who said he would do it, but Ishaq was abit sceptical because the guy specialises in Nissans.. So he got in touch with Tuning Developments who assured him they'd have it done for before christmas as it was only a couple days job.. then they said after christmas, and then before new years, and then just after, but then got it around mid january..

during the time the car was there, Ishaq phoned them up ample amounts of time to ask them to check the engine, asked them numerous times, to which he always got a reply saying, "yeah we'll check, yeh..." blah de blah...

but suddenly it needed a new cambelt (£100 Even though the engine was out?) so he was told they'd supply and fit one! and he agreed..

he had left with them the front engine mount and has asked them to fit that as the starlets only come with 3 mounts (correct me if im wrong), and after he collected his car, he was told, oh there was a bolt missing so we couldn't fit it.. WTF!!!??

now, after the car was supposedly done, it had to be take to an exhaust place to get the downpipe customised to suit the turbo, and he had to pay out his pocket (fair or not)? We collected the car next day from exhaust place, and the car wouldn't seem to drive, just very hesitant and jerky.. so we popped back to tuning development to ask them, to which he said, oh i've got a car which im working on, when i've finished with that then i'll have a look at your car, which took a day, so we collected the next day...

Next day came, we went to get car, he took it for a testt drive, 1st time the car drove as a car in yonks .. but turbo was barely boosting past .3 bar, to which the guys said, oh "turbo's tight, needs to be freed up" now that got me thinking, if a turbos tight, its F***ED.. because if it don't spin freely maybe because no oil there or for whatever reason, but it should free up after couple of miles, but it obviously DIDN'T! at this point personally i thought his car before the turbo conversion felt faster, only difference was he had a dump valve (which sounds EPIC), so the next day, we swapped the turbo over for another one he bought, but this one wouldn't boost pas ~.1 bar.. so he fiddled around with some of the vaccum pipes and it would boost to ~.4 bar so turbo wasn't fucked (or was it?) but he was told that would damage the turbo...

after getting his dyno figures we popped back to TD to discuss his shit results(frankly) and they said it wasn't getting good figures because of his exhaust system but when i asked TD why they weren't putting the starlet exhaust system on his corrolla, they said its the same.. so the exhaust system was NOT to blame for the shit figures?

now very recently, Ishaq had a fear that his headgasket was about to pop, which could have been thought upon had TD done the compression test Ishaq asked them numerous amount of time.. and now the knocking on his bottom end..

So i called FERN up last night, this is how the convo went

Me: "how did the car run when you had it"

Fern: "fine, no issues"

Me: "and after the accident, how was it"

Fern: "oh it was the same, no problems at all"

Me: "so it drove the same?"

Fern: "yes"

Me: "so how many miles did you do after the accident"

Fern: "0miles, didn't drive it"

Me: "but i thought you said it drove the same after the accident"

Fern: "no i meant, it would start fine"

Me: "oh, really? so, what was the turbo like after the accident"

Fern: "it was good, no smoke, spooling fine, boosting fine"

Me: "but i thought you never drove it, how do you know how it was boosting"

Fern: "because when we'd start the car, we'd rev the engine to see if it was good and it spooled"

Me: "but that means it wasn't boosting as it should because you weren't driving it, so you don't know if it WAS fine after accident"

Fern: "yeah..."

Me: "but you told Ishaq that turbo's fine etc, so you lied"

Fern: "NO!"

Me: "yes, you said it was fine, but you hadn't checked or got it checked"

Fern: "erm, dunno"

Me: "so you say it was boosting fine before accident?"

Fern: "Yes, boosting perfect"

Me: "so what boost was it running? .3bar? .4bar? .5bar?"

Fern: "im not some petrol head you know, how am i meant to know what boost its running, just because i got a turbo car doesn't mean i know what boost its running"

Me: "erm, yes you should know..."

The convo carried on, mostly here just F'ing and Swearing etc etc..

To sum it all up, FERN sold Ishaq a fucked up engine/car, lied throughout (or didn't tell/know the truth)

TD took the piss getting the car done (bitching about the weather etc etc)

first time it was "done", it wasn't, they'd fucked up something..

second time, "turbo was tight"

*this is what really pissed me off*, they agreed on a price with Ishaq, but then when it came for Ishaq to pay, told him to pay 2/300 extra because it was half way through january and the VAT had gone up, FUCKING HELL, ITS YOUR FUCKING FAULT THE CAR WAS FINISHED IN JANUARY, WHY THE FUCK SHOULD WE PAY FOR IT????!!!!???!!!!!!

ALL IN ALL, a SHIT SHIT SHIT service from Tuning Developments, and i will make it my aim to disgrace them as much as i can for there APPALLING service and fuck ups..

LASTLY, going back to my first words, "Whos to blame?"

Up to you whether to decide to use them or not, this is simply my experience with them and my feedback.

I deserve the right to leave feedback so please no bitching i know cars can get fucked when ever but my main issue ARE lies, broken promises, and petty excuses like your turbo is tight and other excuses

/End of Rant,

Thanks for sticking by

[Amjad]

I properly feel for you Ishaaq, you went through all that trouble, paid a frankly rip-off amount (TD's service sounds like a joke) and now you're left with a fooked engine. Fern & TD are to blame by the sounds of it

[bucketep91]

by the sounds of it u want to blame everybody. Didnt whoever baught the engine/turbo check it over? I know i would have. It might not be anyone to blame, these things happen

[miib14]

I properly feel for you Ishaaq, you went through all that trouble, paid a frankly rip-off amount (TD's service sounds like a joke) and now you're left with a fooked engine. Fern & TD are to blame by the sounds of it

thanks...

[starlet786]

you should of gave the car to me i would of done it for less than half that price.....There has been loads of good feedback about TD...but you properly got shit service...i think Fern is to blame because if the engine was not fooked you would of had no problems with it..but TD saying your figures were low because of the exhaust that does sound a bit funny...But on the other note you should of checked the engin

[miib14]

by the sounds of it u want to blame everybody. Didnt whoever baught the engine/turbo check it over? I know i would have. It might not be anyone to blame, these things happen

The engine was in the GT i BOUGHT from Fern and it went straight to TD where i asked them to check it over.. but i also asked fern on a number of occasions to get it checked...

things happen????

so you think its ok for me to pay about £1800 for a car i got back after 1 and a half months and now pay another £600 for another engine and £200 - £300 to fit after i have had car back for just over a week (less than 160miles) ???

[miib14]

you should of gave the car to me i would of done it for less than half that price.....There has been loads of good feedback about TD...but you properly got shit service...i think Fern is to blame because if the engine was not fooked you would of had no problems with it..but TD saying your figures were low because of the exhaust that does sound a bit funny...But on the other note you should of checked the engin

thanks for the offer bro... i had no way of checking the engine as it got delivered to TD...

thats why asked them to check it...

[starlet786]

thanks for the offer bro... i had no way of checking the engine as it got delivered to TD...

thats why asked them to check it...

hhhmm....well if TD checked the engin and they said it was all fine etc..and FERN said it was okay aswell....i would just see it as pure bad luck...but ano how pissed of you are about the whole situation..some people on UKSC have brought cars and the following months the head gaskets gone...shit happens bro....

[bucketep91]

i dont mate no, but you have paid it now and been unlucky, it was always going to be a gamble buying a used engine and taking the sellers word for it to be fine. im not trying to sound like a dick mate, i do feel really bad for u i had a shit bit of luck last year with mines and it cost a fortune but blaming everyone else isnt going to fix it.

[miib14]

you should of gave the car to me i would of done it for less than half that price.....There has been loads of good feedback about TD...but you properly got shit service...i think Fern is to blame because if the engine was not fooked you would of had no problems with it..but TD saying your figures were low because of the exhaust that does sound a bit funny...But on the other note you should of checked the engin

They might have had postive feedback but not everyone gets a fairytale end

So i think at least i should be able to leave feedback

[starlet786]

They might have had postive feedback but not everyone gets a fairytale end

So i think at least i should be able to leave feedback

yeh mate your right thats what feedbacks about

[miib14]

i dont mate no, but you have paid it now and been unlucky, it was always going to be a gamble buying a used engine and taking the sellers word for it to be fine. im not trying to sound like a dick mate, i do feel really bad for u i had a shit bit of luck last year with mines and it cost a fortune but blaming everyone else isnt going to fix it.

Im not blaming on whats gone wrong end of the day its a car shit happens

But the when you get broken promises, get told lies i think that pushes it to the limit

[Asad]

£100 for a timing belt? fuk off right there!! the engine was out if anything it should have been a freebie just a parts charge of say £60 at the most with idler + tensioner + belt

the price was agreed before the VAT change so they should have honoured that as it was there fault the car was delayed not yours!!

EVERY SINGLE thing should have been perfect when you went to pick the car up for the price you paid......should have even got a complimentary service too! free of charge!

ive said it and ill say it again bro, 90% of FTE`s out there are shitters!!!! the sellers dont want to know you after they`ve take the money and none are decent enough to pay towards repairs if the unit is deemed to be shit.....leaving the buyer out of pocket always

anyone who even suggests to you to just bang a different unit in needs there head checking!!

take it on the chin and get your engine rebuilt......

head skimmed and rebuilt

block decked and honed

new rings/bearings

oil pump etc etc

and boost the fk out of it.....i

[miib14]

£100 for a timing belt? fuk off right there!! the engine was out if anything it should have been a freebie just a parts charge of say £60 at the most with idler + tensioner + belt

the price was agreed before the VAT change so they should have honoured that as it was there fault the car was delayed not yours!!

EVERY SINGLE thing should have been perfect when you went to pick the car up for the price you paid......should have even got a complimentary service too! free of charge!

ive said it and ill say it again bro, 90% of FTE`s out there are shitters!!!! the sellers dont want to know you after they`ve take the money and none are decent enough to pay towards repairs if the unit is deemed to be shit.....leaving the buyer out of pocket always

anyone who even suggests to you to just bang a different unit in needs there head checking!!

Fuck paying out or anything

at least have decency to talk properly not like "dont be blaming me now blah blah" or "mate bring it down next week ill have look when im free"

Its not like there down the road as well and with the fuel prices it hits me more

[Asad]

what?

[miib14]

and like i said, im really out of pocket so cant afford to miss work and uni whilst cars off road again, would be easier to drop another engine in for now and get the current one rebuillt.....

[miib14]

what?

its the way they talk to you, at least have decency to talk properly, not like "dont be blaming me now blah blah" or "mate bring it down next week ill have look when im free"

Its not like there down the road as well and with the fuel prices it hits me more

[miib14]

Like i said before cars are cars so you never no when something is going to get fucked

But lies, broken promises, and petty excuses like your turbo is tight and other things

Had to get the following out of my pocket was supposed to be included

Exhaust

Gauges

Turbo timer

Boost controller

Just for example few other people I've dealt offered to do something at least for example when i bought/swapped alloys with idrees something went wrong and he gave near enough full refund NOW thats what you call customer service

[fulham4eva]

from what ive heard td are dickheads, a guy i know agreed a deal to put a forged engine from 1 of tds breakers into his glanza, he drove up there (6 hour trip) and was told oh ive decided to keep the engine.

[miib14]

wow seriously?

[Idrees]

from what ive heard td are dickheads, a guy i know agreed a deal to put a forged engine from 1 of tds breakers into his glanza, he drove up there (6 hour trip) and was told oh ive decided to keep the engine.

It's such a shame, heard so many poor stories about TD now.

Mike and Nick are top guys, really nice to deal with in my experience however I have never had any service from them, I've only bought a few parts ie. Clutch/headbolts. It seems they need to up their communication and definitely get a bit more organised, just heard way too many horror stories about their work.

Who started the engine up first time? If the bottom end is knocking, maybe they didn't prime the engine and turbo before firing the car up. In that case it is no fault of Ferns. If you asked TD to check the engine then they should have definitely done that before fitting it imo.

[miib14]

It's such a shame, heard so many poor stories about TD now.

Mike and Nick are top guys, really nice to deal with in my experience however I have never had any service from them, I've only bought a few parts ie. Clutch/headbolts. It seems they need to up their communication and definitely get a bit more organised, just heard way too many horror stories about their work.

Who started the engine up first time? If the bottom end is knocking, maybe they didn't prime the engine and turbo before firing the car up. In that case it is no fault of Ferns. If you asked TD to check the engine then they should have definitely done that before fitting it imo.

No real fault of fern IMO apart from checking the car after the accident if its in working condition before telling its fine but the way she came along really annoyed me like heres the car, thanks for the payment and now fuck off

TD started the engine up and it was running when i got there...

[Bluebear]

Hearing this coupled with Markoo's headgasket/warped head woes has started to leave me uncertain about TD! I thought they were supposed to be a good bunch.

[Russleh]

well if i was fern and been put in the same situation of not being a petrol head id say she done a decent job of at least startin th car and makin sure it started and ran. of she was genuinly out to get u it would have been another one of them sold as seen bullshit stories.

Also against anyone sayin this is Ishaaq's fault as you cant blame someone for not knowing everything about a car. donor car was purchased and given to a company along with his own car to do a complete conversion and check over the doner engine, none of which seem to have been done to any decent level. Just like if u were to take your car to a garage to do a clutch and u pick it up and it still doesnt work, it would be straight to the boss. I see no difference. If your paying that kind of money just for stuff to be done to your car then its expected its done properly. I dont support people that are out to blame people but in this case it is is not Ishaaq's fault and it say its a bit of bad luck followed by what sounds like extremly bad customer service by TD.

I've personaly never had any problems with TD but having work done and sending items is 2 different kettles of fish

hope somthin good works out mate

Russell

[miib14]

Cheers for the replies guys, yeah exactly, Ishaq aint the brains of Engines and Starlets otherwise he would've done the conversion himself, he asked a reputable business who call themselves "toyota specialists" to check the engine for him, which they obviously didn't which has led to this..

As Idrees said, personally i don't think the engine was primed nor the turbo...

they're a bunch of goons at the place, everytime i popped down there, they'd be working on one of their mates car rather than the customers cars INSIDE..

Hands on heart, it probably ended up costing me around £100+ in fuel taking Ishaq there and back due to TD's faults problems mistakes etc..

Also, i dont think Fern had got the engine checked, maybe fired it up once or somat and seen it starts and left it at that.. another thing which leads me to belive that is, that she sold the gearbox soon after the accident, so doubt she'd be starting the car without the gearbox..

Ammar

P.S the type of person Ishaq is, he would never have left a bad feedback against TD or anyone, just suck it up himself, BUT thats not the way to deal with it, hence i took it on me to write this bloody essay