Turbo Goose Posted November 2, 2012 Share Posted November 2, 2012 Hi guys, I need some advice on what to do......Basically I ordered some shock absorbers off a guy at tgtt around 2 weeks ago on the 18/10/12I have paid through paypal with fees added.The guy said the courier was booked for Tuesday (23/10/12). It has been well over a week and still no goods.I contacted the guy and he said they had been returned to the depot.The courier did not leave a card and I asked the guy if the courier wants me to pick them up or if they are getting redelivered, to which I have had no reply.The guy logs in like once every 3 days so it's a bit of a hassle to get in touch, waiting every time for a reply.It seems genuine as he has been a member on tgtt for a while and has sold lots of stuff in the past.The main problem here is my MOT ran out on 1/11/12 so now I don't have a car until these shockers come.What I'm asking is.....How long does it usaully take for a courier to redeliver?Should I wait it out to see if the courier redelivers?Why was I not left an attempted delivery card?How long do I have to put in a claim with paypal after payment date if it all goes tits up?Does anyone know the guy off tgtt? His username is idontunderstandI am not slating the guy at all as he's probably being true with me its just that I need some shock absorbers asap! And its a ballache getting hold of him because he doesnt log in often.thanks, dan Quote Link to post Share on other sites
StuDoc 72 Posted November 2, 2012 Share Posted November 2, 2012 Id contact a MOD on tgtt 1stly and they should contact the user then Id persist with trying to contact the seller.Ask for a phone number from him iron out the details of his courier service.Courier should theoretically redeliver the next day.U dont have an attempted delivery card because they probably have not attempted to deliver.All failing id open a paypal dispute sooner rather than later. Quote Link to post Share on other sites
Starbuck Posted November 2, 2012 Share Posted November 2, 2012 It does happen where couriers don't put a card through. But i would be expecting a quicker service from the courier in regards to delivery and a re deliver ASAP.As above contact a MOD and mention the issue. But id put a dispute claim with PAYPAL as well which would give a boot up the sellers backside to get it sorted quicker. Plus PP will email him to his personal email rather than a PM. Quote Link to post Share on other sites
rob_bower Posted November 2, 2012 Share Posted November 2, 2012 do you know what courier its coming by try giving the local depot a call see if its there they usually re deliver the day after but hold items for 2 weeks ish before returning them to the sender. Quote Link to post Share on other sites
Josh@TunerLifestyle Posted November 2, 2012 Share Posted November 2, 2012 did he not give you a tracking number so you can track your delivery and get in touch with the courier company ? Quote Link to post Share on other sites
Turbo Goose Posted November 2, 2012 Author Share Posted November 2, 2012 He said he tracked it and its returned to depot. But no, he hasnt given me a tracking number.The last email I sent to him, I asked what company it was sent by and are they redeliverying or do I need to collect it. Still waiting on a reply Quote Link to post Share on other sites
Starbuck Posted November 2, 2012 Share Posted November 2, 2012 Go straight to PP dispute and kick him into action. Quote Link to post Share on other sites
Fozzie Posted November 2, 2012 Share Posted November 2, 2012 ^ This. I'm sure you can always close the dispute if it gets sorted, but leave it too long and I'm pretty sure you'll lose the option to open one altogether? Quote Link to post Share on other sites
Turbo Goose Posted November 2, 2012 Author Share Posted November 2, 2012 I'll give it until Monday then I'll open a dispute. He will hopefully contact me before then, he might just work long hours and not get much chance to log on. I'll see what happens Quote Link to post Share on other sites
5T4R7ET N/A Posted November 2, 2012 Share Posted November 2, 2012 (edited) ^^ he should have given you the tracking number, that way you both can see whats going on with the courier. tbh it sounds dodgy, no tracking number, no card from courier.its your responsibility to get it off the courier or arrange to redeliver once they have tried to deliver the goods to you once.since he hasnt given you it, DEMAND it in your email. Edited November 2, 2012 by 5T4R7ET N/A Quote Link to post Share on other sites
Turbo Goose Posted November 3, 2012 Author Share Posted November 3, 2012 The guy got back to me after I sent him a message to his email (which I got when sending paypal payment). He says that Yodel has returned the shockers to him and they have been sent via Hermes and should be here monday. I'll see what happens.... Quote Link to post Share on other sites
Fozzie Posted November 3, 2012 Share Posted November 3, 2012 In my experience Yodel is absolutely shocking and the drivers often manage to tit deliverys right up, so it's possible that he's being straight with you.Hopefully they turn up soon buddy! Quote Link to post Share on other sites
Josh@TunerLifestyle Posted November 3, 2012 Share Posted November 3, 2012 Yodel are cunts.... Bought a set of wheels from london. I live im birmingham. Two wheels made it to me a week late. The other two ended up in inverness 2 days later! Then took a week to get them to me! Quote Link to post Share on other sites
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