Chris Green Posted April 30, 2013 Share Posted April 30, 2013 Well I've back on the road 5 days now, done less than 150 miles and my new built engine has shit the piston rings. On the way to work this morning and clouds of blue smoke. I thought I would spent a bit of money to ensue the engine was built correctly. Being new to building engines etc I wasn't sure what exactly was needed, so I told the sales rep and thing else that's needed give me a shout and I will be happy to source it. I assumed everything was a ok as they didn't ring. To add insult to injury I came out of work to find some theiving git though it would be nice to leave me with 8 lug nuts! Quote Link to post Share on other sites
yaristurbo Posted April 30, 2013 Share Posted April 30, 2013 Deffo engine? Quote Link to post Share on other sites
Chris Green Posted April 30, 2013 Author Share Posted April 30, 2013 Yeah, I had a mechanic check it out 100% piston rings. The valve stem oil seals were replaced when the engine was rebuilt. Quote Link to post Share on other sites
Banbury Glanza Posted April 30, 2013 Share Posted April 30, 2013 That's shit man my engine went pop 4 days after buying it and again after my forged rebuild had it rebuilt twice now. Know how you feel mate spend loads to make it all good and it doesn't work. Hope you sort it Quote Link to post Share on other sites
AdamB Posted April 30, 2013 Share Posted April 30, 2013 Shit luck dude Should find out what happened, couldn't have been due to wear if they were brand new. Quote Link to post Share on other sites
Chris Green Posted April 30, 2013 Author Share Posted April 30, 2013 Its the worst feeling ever. You spend a bit extra to future proof it and bam, it needs to be pulled apart again. Going to phone them tomorrow and see what they have to say. Quote Link to post Share on other sites
Chris Green Posted April 30, 2013 Author Share Posted April 30, 2013 Shit luck dude Should find out what happened, couldn't have been due to wear if they were brand new. The rings weren't replaced, it only on acceleration it burning the oil. Quote Link to post Share on other sites
Arnold Posted May 1, 2013 Share Posted May 1, 2013 Who built the engine? Quote Link to post Share on other sites
Chris Green Posted May 1, 2013 Author Share Posted May 1, 2013 Smiths engineering, they are a well established engine remanufacturer. Quote Link to post Share on other sites
Liam_D Posted May 1, 2013 Share Posted May 1, 2013 Gutted to hear this mate hope you get it sorted without too much hassle. Quote Link to post Share on other sites
jimmymac101 Posted May 1, 2013 Share Posted May 1, 2013 Any news mate? Such ashame this happened James Quote Link to post Share on other sites
Chris Green Posted May 1, 2013 Author Share Posted May 1, 2013 I've been speaking with my neighbour who is a mechanic, he's not going to charge me for labour which is excellent, but I will need to replace the rings, head gasket and head bolts. Spoke with the company that built the engine, have to call them back in the morning as I didn't have the invoice to had. So hopefully they will pay for the head gasket etc. Quote Link to post Share on other sites
Chris Green Posted May 3, 2013 Author Share Posted May 3, 2013 Well after a few emails exchanged, with an unsuccessful outcome, I have referred the matter to my Credit Card Company to initiate a charge back.Having been told that the engine received a full rebuild, I've had a mechanic confirm, they used all the old parts during the rebuild.Their excuse 'we did not think you wanted the piston rings replaced'.My invoice totalled £680.00, new bearings etc were included on the invoice however these were not fitted. Absolutely discussed by the lack of professionalism & deceit from a well established company. Quote Link to post Share on other sites
AdamB Posted May 3, 2013 Share Posted May 3, 2013 What did you actually ask for when the rebuild was carried out? A complete engine rebuild would include replacing everything that would wear in the engine. Quote Link to post Share on other sites
jimmymac101 Posted May 3, 2013 Share Posted May 3, 2013 (edited) That's just poor workman ship! Hope your credit card company can get you some money back. You owe your neighbour a few pints for his good effort James Edited May 3, 2013 by jimmymac101 Quote Link to post Share on other sites
Chris Green Posted May 3, 2013 Author Share Posted May 3, 2013 What did you actually ask for when the rebuild was carried out? A complete engine rebuild would include replacing everything that would wear in the engine. When I went up, I asked for the engine to be rebuilt, they told me when engine was finished the rings weren't replaced, as they were 'fine'. They have invoiced me for bearing, valves, springs, shims etc, which I have now found out haven't been replaced. That's just poor workman ship! Hope your credit card company can get you some money back.You owe your neighbour a few pints for his good effort James I hope so to James I'm just pi**ed off at the whole situation. He has been repaid with gin lol Quote Link to post Share on other sites
jimmymac101 Posted May 3, 2013 Share Posted May 3, 2013 Go to trading standards or go to court, if your invoice says it was replaced and a valid mechanic is willing to stand up in court and say its to the best of my knowledge the components invoiced for Weren't replaced they wouldn't have a leg to stand on surely ? James Quote Link to post Share on other sites
Chris Green Posted May 3, 2013 Author Share Posted May 3, 2013 Go to trading standards or go to court, if your invoice says it was replaced and a valid mechanic is willing to stand up in court and say its to the best of my knowledge the components invoiced for Weren't replaced they wouldn't have a leg to stand on surely ?James It shouldn't need to go as far as that my Card Company will have my back. My neighbour is doing a letter to the card company so that will suffice. Quote Link to post Share on other sites
DjAirwolf Posted May 4, 2013 Share Posted May 4, 2013 Well after a few emails exchanged, with an unsuccessful outcome, I have referred the matter to my Credit Card Company to initiate a charge back. Having been told that the engine received a full rebuild, I've had a mechanic confirm, they used all the old parts during the rebuild. Their excuse 'we did not think you wanted the piston rings replaced'. My invoice totalled £680.00, new bearings etc were included on the invoice however these were not fitted. Absolutely discussed by the lack of professionalism & deceit from a well established company.Regarding chargebacks you really need to be careful here. I want you to succeed with it so i'll give you as much info as possible.When and if your credit card company investigates and charge smiths engineering back. Smiths engineering CAN dispute that and actually charge your credit company back. Then your card company can re-chargeback under grounds.So what you need is proof of EVERYTHING. Invoices, discussions, emails. Your mechanic neighbour can help a great deal by being a 3rd party specialist who investigated your engine and established all old parts were used therefore showing smith's didn't carry out what was required. So have your neighbour officially stamp that, and have that ready as proof. Any recorded conversations (or if you can record any conversations) would be of help.With enough proof you should successfully be able to get your money back.But before you do any of that. I would suggest contacting smiths, explaining the situation and what you have found and telling them that unless they fix everything and carried out the work they should have, you will make a claim under the section 75 consumer protection act. Were you have all the proof needed to make the claim and it will incur extra costs on them as well as possibility of brininging their company into disrepute and loosing customers.Record that conversation with them also ;)Best of luck bud, let me know how it goes. Quote Link to post Share on other sites
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.