Only problem is hermes rules is they have to speak to the person who has sent the items, they cannot discuss anything with the recepient of the goods for some wierd reason, believe me ive tried chatting to them and ringing them and they keep giving me the same answer. Glanza mac seems to be either cannot be asked to ring them, havent got time to ring them or is ignoring my messages as he was online today but have not read my message yesterday. thanks for the reply guys.