mate paypal is a joke, i have had so much hassle trying to get it spot on. The best thing to do is phone them up, try get the uk call centre, i think its in ireland somewhere, alot of irish accents lol and not the united states number. That way you can speak to someone tell them whats wrong, they can have a look and tell you exactly what to do to sort it out Thats what i did, they were a great help imo