Malcolm GT Posted September 29, 2013 Posted September 29, 2013 As above moving into new home and wanting Sky sports HD.Such a joke as you have to have all these extra packages just to get the sport HD. Cost will be £60 a month.Wandered if there is any way of getting it cheaper e.g. calling and asking.Or if anyone works for sky on here etc? Good times to call? someone said about callling on a target deadline day? Quote
akyakapotter Posted September 29, 2013 Posted September 29, 2013 Worst thing l ever done was get into a contract with sky there customer service is crap never again. Quote
Malcolm GT Posted September 30, 2013 Author Posted September 30, 2013 I have heard good and bad, suppose you get that with a lot of companies. Quote
mattyD Posted September 30, 2013 Posted September 30, 2013 My sky customer service experience was also shit! They are a bit sneaky with costs as well, our bills went from £60 odd to nearly £100 for no reason. Was also getting charged for movies even though we couldn't get the channel on our box :s Seemed to make everything a lot harder than it needed to be. Quote
DavidAshton Posted September 30, 2013 Posted September 30, 2013 I have had some ups and downs with Sky customer services, I have found it always depends who you get on other end of phone. If you get someone shit who isn't helping, just put phone down and call back until you get someone who can help. Amazing how one person can't help at all then the other person sorts it out first time. In regards to signing up just check the website and do it through there, I found that's how I could get the best deal, I got half price broadband for 6 months and £100 M&S vouchers. I tried calling when I first signed up and they couldn't offer same deals as website. if they don't have any decent deals on see if you can get a mate to refer you and then you both get a kickback. Quote
Hou Posted September 30, 2013 Posted September 30, 2013 I have been happy with sky over the last year, and the service I got from the call centres was actually quite good. I have been on a half price for everything deal for the past year though. Might be worth checking out hotukdeals, moneysaving expert etc Quote
A L 3 X Posted October 2, 2013 Posted October 2, 2013 I work for virgin if you fancy a discount on that? Pm me Quote
Phil Posted October 2, 2013 Posted October 2, 2013 be moving house in a month or two, really looking a better sky package, i over pay for what i get. Phil Quote
Hou Posted October 2, 2013 Posted October 2, 2013 be moving house in a month or two, really looking a better sky package, i over pay for what i get. Phil If you already have Sky and passed the 12 month contract date, give them a bell and ask to leave Quote
Malcolm GT Posted October 2, 2013 Author Posted October 2, 2013 All sorted, thanks guys Out of interest what would the virgin offer be Quote
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