they did the same to us while there was £1500 in the account, which has caused no end of issues as we had to issue refunds to people who had already had parts sent to them:S and hope they would re send the money. have they limited your account for 180 days so you can no longer send or recieve payments? I think its a way of them keeping hold of money for a bit longer to be honest and select people randomly because of their safe terms of use bull!!!! I believe they wont accept email either they want all my stuff in way of FAX, i dont own a fax machine or no anyone that does and i certainly dont intend on buying one.