im not here to argue either mate, but you definitely said in 1 of your posts 'slight knocking' i wouldnt have opened a dispute anyway, im not that stupid, i knew it was damaged, but not to the extent it was, obviously it was a gamble. but surely you'd have thought to ask ian what was wrong with it? otherwise you would have been paying him to fix it blindly? he should have told you the extent of the damage aswell, thats whats annoyed me, you could only tell me what you knew.