Scott-EP Posted February 1, 2010 Share Posted February 1, 2010 Ordered some wheel's yesterday of the Rota website,They said they will email me when the order is being processed, Has anyone ordered of there website before ? If so do you know how long it normally take's for them to process the order ?I think im just being a little be impatient lolCheers Quote Link to post Share on other sites
Liam_D Posted February 1, 2010 Share Posted February 1, 2010 My mate ordered his and im sure the order confirmation was pretty much instant. I would just send them another e-mail asking if they recieved the payment mate. Cant do any harm. Quote Link to post Share on other sites
Scott-EP Posted February 1, 2010 Author Share Posted February 1, 2010 I've just checked my bank and the money has been taken out at lunch time today, So they must have processed it but just not sent confirmation lol Quote Link to post Share on other sites
ktl Posted February 1, 2010 Share Posted February 1, 2010 I've just checked my bank and the money has been taken out at lunch time today, So they must have processed it but just not sent confirmation loli ordered my wheels from rota yesterday. got a email today saying there getting the gt3's in tomorrow (the wheels i'v ordered) but will take proberly till monday to see them as they deal with over 4000wheels when shipment comes in. Quote Link to post Share on other sites
Scott-EP Posted February 2, 2010 Author Share Posted February 2, 2010 I've just read through it properly as i should have the first time haha, i think they only contact you if there is a problem getting the wheels to you in the expected delivery time, So im assuming they have the Rota grids to fit the starlet in stock, so im hoping I'll have them by Friday Quote Link to post Share on other sites
Raz Posted February 2, 2010 Share Posted February 2, 2010 fuking hell mate. You are worse then me lol. Quote Link to post Share on other sites
Amjad Posted February 2, 2010 Share Posted February 2, 2010 ^lol Quote Link to post Share on other sites
Scott-EP Posted February 2, 2010 Author Share Posted February 2, 2010 haha Quote Link to post Share on other sites
ktl Posted February 5, 2010 Share Posted February 5, 2010  any luck geeza ? i still not recieved mine and ignoring my emails. Quote Link to post Share on other sites
cleanshavenllama Posted February 5, 2010 Share Posted February 5, 2010 if theyre meant so send you a confirmation email, check your spam box, sometimes email accounts can pick up genuine emails as spam Quote Link to post Share on other sites
Scott-EP Posted February 5, 2010 Author Share Posted February 5, 2010 I emailed them last night and this is what they said...Hi Scott,Thank you for your email.Rota wheels received a very large shipment in this week and have been delayed with their dispatch. Roughly 4 people need to unload and sort 1000 wheel's. Sorry about this delay, the wheels should be leaving tomorrow and be with you on Monday, we'll keep you updated. Regards,SimonBut my Status on my order still just say's purchased, It's still got to go to Processing and then Dispatched o well lol Quote Link to post Share on other sites
chrissy cee Posted February 5, 2010 Share Posted February 5, 2010 r reet bud i orded some rota outo x alloys last sunday of the rota website and am still waiting they sed they are waiting for my tyres coming in but the thing that gets me stressed is there in no phone number so every thing is done by email Quote Link to post Share on other sites
ktl Posted February 5, 2010 Share Posted February 5, 2010 I emailed them last night and this is what they said...Hi Scott,Thank you for your email.Rota wheels received a very large shipment in this week and have been delayed with their dispatch. Roughly 4 people need to unload and sort 1000 wheel's. Sorry about this delay, the wheels should be leaving tomorrow and be with you on Monday, we'll keep you updated. Regards,SimonBut my Status on my order still just say's purchased, It's still got to go to Processing and then Dispatched o well lolhe said Monday the latest to me but i really wanted them sooner. never mind as long they in contact with 1 of us ! Quote Link to post Share on other sites
Scott-EP Posted February 5, 2010 Author Share Posted February 5, 2010 Yes i wanted them abit earlier aswel, I was getting annoyed as i was expecting them to turn up, Wednesday or yesterday and they didn't, And they didn't contact me to tell me there was any delay which they said they would!!But now i know why there delayed im not too fussed Quote Link to post Share on other sites
ktl Posted February 7, 2010 Share Posted February 7, 2010  my status still says order waiting. grr its been over a week now! Quote Link to post Share on other sites
gaz Posted February 7, 2010 Share Posted February 7, 2010 I remember a few people ordering from Rota, apparently they took ages to arrive. They have poor/untrue service, would have been best to order them from somewhere else that stocks them. Quote Link to post Share on other sites
scot-ish Posted February 7, 2010 Share Posted February 7, 2010 check to see if glanza_dan is employed there, or maybe he owns the company, and your both fucked lol Quote Link to post Share on other sites
ktl Posted February 7, 2010 Share Posted February 7, 2010 I remember a few people ordering from Rota, apparently they took ages to arrive. They have poor/untrue service, would have been best to order them from somewhere else that stocks them.Argh. thanks dude! Quote Link to post Share on other sites
Scott-EP Posted February 8, 2010 Author Share Posted February 8, 2010 check to see if glanza_dan is employed there, or maybe he owns the company, and your both fucked lolHahaha!! Quote Link to post Share on other sites
ktl Posted February 8, 2010 Share Posted February 8, 2010 Hahaha!!still recieved nothing. They havent taken the money out either.or replied back to emails again! Quote Link to post Share on other sites
Scott-EP Posted February 8, 2010 Author Share Posted February 8, 2010 This is the thing that is pissing me off! They've taken the Money out of my bank, I better get the wheel's or they best give me a full refund or i will actually go to the Head office/shop/factory what ever it is!! Quote Link to post Share on other sites
gaz Posted February 9, 2010 Share Posted February 9, 2010 ~Get refunds guys, maybe if you all start demanding refunds they will get their arse in gear. Just pretend you know some legal shit. Little research can have surprising effects. Quote Link to post Share on other sites
Scott-EP Posted February 9, 2010 Author Share Posted February 9, 2010 Even if i get the wheels sent through, I'm sending them back to get a refund, As i don't want a company that have No interest in customer satisfaction having my money, I'd rather send them back and go get the same wheel's somewhere else Quote Link to post Share on other sites
gaz Posted February 9, 2010 Share Posted February 9, 2010 Yeh I can see why you would do that. Quote Link to post Share on other sites
ktl Posted February 9, 2010 Share Posted February 9, 2010 Yeh I can see why you would do that.Right i got an answer from them today.This is is what they have said."Heres the current situation.Rota UK were expecting a container to contain 4x100 wheels. They received 5x114. You are in the same situation waiting as many others. were very sorry.We can upgrade to free 16" or wait for around a month for the next shipment.Sorry again, no excuses other then the wheels didnt arrive.I think i'll get my refund and go elsewhere. cant be waiting around a month and rolling around on steelies!! Quote Link to post Share on other sites
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