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Posted (edited)

my mommy PC at work she is trying to log on as you do when start up with her password but it is saying



"" THE USER PROFILE SERVICE FAILED THE LOGIN""




hmmmmmm



any ideas on what to do or is this a restore of the computer??






Edited by iamlegend
Posted

Had a lot of these errors in at my work last few weeks...



Its an infection that causes it and it damages the registry which stops you logging into the user account...



Google that issue there is a registry fix... you have to enable the admin account and open regedit to sort the problem...


Posted

Registry or user account corrupted. There are couple of things she can try if she's experienced user. If it's work pc they must have some sort of IT department?


Posted

Had a lot of these errors in at my work last few weeks...

Its an infection that causes it and it damages the registry which stops you logging into the user account...

Google that issue there is a registry fix... you have to enable the admin account and open regedit to sort the problem...

where is this registry fix also if she can not log on how to access that fix? in safe mode?

Posted

Safe Mode with CMD



Google Search - enable Admin Account



Reboot in Normal Mode



Go into Admin Account



run regedit



Perform Fix..



Google Search the exact quote fro mthat error into google ull find it...



On my phone atm so cant!


Posted

where is this registry fix also if she can not log on how to access that fix? in safe mode?

if its a work PC she probably wont have permission to do it, so will have to take it the IT department

If its a small business job, then youll find steps to fix it

If you dont know where to look for the steps, then you probably need to get somebody else to do it

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