iamlegend Posted November 26, 2013 Share Posted November 26, 2013 (edited) my mommy PC at work she is trying to log on as you do when start up with her password but it is saying "" THE USER PROFILE SERVICE FAILED THE LOGIN"" hmmmmmm any ideas on what to do or is this a restore of the computer?? Edited November 26, 2013 by iamlegend Quote Link to post Share on other sites
Socks Posted November 26, 2013 Share Posted November 26, 2013 Had a lot of these errors in at my work last few weeks... Its an infection that causes it and it damages the registry which stops you logging into the user account... Google that issue there is a registry fix... you have to enable the admin account and open regedit to sort the problem... Quote Link to post Share on other sites
JayJ Posted November 26, 2013 Share Posted November 26, 2013 Registry or user account corrupted. There are couple of things she can try if she's experienced user. If it's work pc they must have some sort of IT department? Quote Link to post Share on other sites
iamlegend Posted November 26, 2013 Author Share Posted November 26, 2013 Had a lot of these errors in at my work last few weeks... Its an infection that causes it and it damages the registry which stops you logging into the user account... Google that issue there is a registry fix... you have to enable the admin account and open regedit to sort the problem... where is this registry fix also if she can not log on how to access that fix? in safe mode? Quote Link to post Share on other sites
Socks Posted November 26, 2013 Share Posted November 26, 2013 Safe Mode with CMD Google Search - enable Admin Account Reboot in Normal Mode Go into Admin Account run regedit Perform Fix.. Google Search the exact quote fro mthat error into google ull find it... On my phone atm so cant! Quote Link to post Share on other sites
TrisK Posted November 26, 2013 Share Posted November 26, 2013 where is this registry fix also if she can not log on how to access that fix? in safe mode?if its a work PC she probably wont have permission to do it, so will have to take it the IT department If its a small business job, then youll find steps to fix it If you dont know where to look for the steps, then you probably need to get somebody else to do it Quote Link to post Share on other sites
DavidAshton Posted November 26, 2013 Share Posted November 26, 2013 (edited) Had this a few times at work, Microsoft tech note is here: http://support.microsoft.com/kb/947215 I wouldn't mess if your not too sure, does you mum not have IT support at work? Edited November 26, 2013 by DavidAshton Quote Link to post Share on other sites
iamlegend Posted November 26, 2013 Author Share Posted November 26, 2013 Had this a few times at work, Microsoft tech note is here: http://support.microsoft.com/kb/947215 I wouldn't mess if your not too sure, does you mum not have IT support at work? cheer dude my LORD that seems out my hands hahaha....... you computer geeks are kings its my mums own nursery business ... Quote Link to post Share on other sites
iamlegend Posted November 26, 2013 Author Share Posted November 26, 2013 Had this a few times at work, Microsoft tech note is here: http://support.microsoft.com/kb/947215 I wouldn't mess if your not too sure, does you mum not have IT support at work? LEGEND cheers dude for that... first solution done and BANG it worked a treat all up and running again cheeers buds Quote Link to post Share on other sites
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