Ollieh17 Posted May 23, 2015 Posted May 23, 2015 I have had the policy for 22 days and Adrian Flux are trying to charge me £420 to cancel a £1000 policy!!!!Anyone else had this issue? Any ways to get around it as the price seems ridiculous. Quote
jimmymac101 Posted May 23, 2015 Posted May 23, 2015 Read the fine print on the policy details they sent or emailed you .... If you have gone over the cancellation period I have a feeling you have no choice but to pay it Why not carry on paying it until you get a replacement car? James Quote
Ollieh17 Posted May 23, 2015 Author Posted May 23, 2015 nothings mentioned about extortionate cancellation fees, most companies give you money back lol. I have a replacement car lined up now, leaving the glanza insured is a waste of money ;( Quote
Idrees Posted May 23, 2015 Posted May 23, 2015 My mum insured wth Flux last year not realising it was a black box policy. As soon as the papers and the black box arrived she phoned up to let them know she wants to cancel the policy. They charged her around £250-300 and there was nothing she could do about it. Quote
Ollieh17 Posted May 23, 2015 Author Posted May 23, 2015 Ive found some legislation that says its illegal to make money from a breach of contract by the other party. However they seem to have all the charges explained. Im pretty sure there has to be some information on the cancellation fees Quote
5e colin Posted May 23, 2015 Posted May 23, 2015 hold on to this policy and transfer to new car thats what insurance companies are blood suckers mate and they have a claw for anything to make money in real life there just legal crooks Quote
Ollieh17 Posted May 23, 2015 Author Posted May 23, 2015 They are having me over insuring a new car too. Charge me 3 times as much for a different car over any where else Quote
morgey Posted May 23, 2015 Posted May 23, 2015 Are you going from a modded car to a standard car? They tried that with me saying its a modded car policy so have to take out a new one blah blah blah, so told them id mod it and it was a 20 quid admin fee Quote
Ollieh17 Posted May 23, 2015 Author Posted May 23, 2015 Yeh i told them it was modded, bucket seats and an exhaust Quote
FrozenJakalope Posted May 23, 2015 Posted May 23, 2015 Ask them for a breakdown of the fees they're levying. They're obliged to provide it. I'd then take that to your local citizens advice and ask their opinion, Also, did they post your policy documents to you? If so, your cooling off period starts from the date you received them which gives you 14 days to cancel with no punitive charges. ALSO if you paid the premium upfront, the admin fee shouldn't be more than £50 or so as there's no finance agreement in place for them to be losing money on. They're relying on you not knowing or bothering to fight them on it, so be difficult. Make them work for it Quote
Ollieh17 Posted May 23, 2015 Author Posted May 23, 2015 Im going to, im sure some people have noticed i like making a big fuss Quote
richglanzav Posted May 23, 2015 Posted May 23, 2015 lol nah mate not at all, but on this case id say i want you to make as much fuss as possible lol cus its daylight robbery! Quote
tommyn1991 Posted May 23, 2015 Posted May 23, 2015 Are you paying monthly? because Adrian flux are famous for this, they don't have their own credit facilities so they get another lender to underwrite their policies in full, so in essence you enter a loan agreement with a third party.they'll make you payback the loan in full as they purchased an entire years insurance on your behalf, minus any refund due, sounds ridiculous I know... Best way around it is phone them and ask for a written breakdown of all the fees, you're entitled to this so they have No choice, they will then more than likely offer you a reduced payment but persist in asking for the breakdown and eventually they'll waiver most if not all of it,Hope this helps 👍 Quote
Ollieh17 Posted May 23, 2015 Author Posted May 23, 2015 Ill try that cheers mate, have some things to play on they havent done right so will keep at it Quote
Patches Posted May 23, 2015 Posted May 23, 2015 They are complete wankers! I tried to cancel my policy with flux halfway through and they started all that shite with me. I'd paid 6 months of cover and it was only just starting month 5 of the policy and they wanted £120 or something daft off me, I was expecting a small refund. Asked for them to send out a full explanation of why I owed them that because the stupid cunts couldn't actually explain it on the phone. Threatened them with the citizens advice bureau and told them to get fucked and refused to pay it and they eventually dropped it. Hope it works out for ya dude Quote
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