Don't like to hear this especially when I have one of his hybrid billet wheeled tdo4 still to fit to my car. I have to agree though I wasnt impressed with the service Bought the turbo last year for going to the nurburgring. Took over 7 weeks to recieve the turbo when I was quoted 2 weeks. Every week was a different excuse. I am still to fit the turbo as I've just not had the time yet just hope when I do get it fitted it will be fine and produce the power Ricky says it will.