Phones4u can't change contract details. Only the network can, and most wouldn't be willing to without a fight. Because you have had the phone over 14days you cannot swap the phone. You are tied in to your contract for 18months. The best thing that you could do would be to try and get someone else to take over the contract. Because the iPhone is soo expensive, you will not find one phone shop willing to give you any cash at all towards and old contract, let alone 17months worth. Also, you cannot change down your tariff until 17 months of having the phone, so they cannot even make it cheaper that way. Unless you wanna sell your N96 on ebay, for about £350 - £400 (Thats what the were going for). If you got enough, you could phone Orange and credit your account for how ever much you can get for the phone, and they will take how ever many bills you have left out of that amount. Then take out a new contract for the iPhone. How much is your bill ment to be each month?