Timezone different... So contact is likely to be longer... Thats the way it is mate, its how it works with overseas... Chance of import tax too?? I order stuff from Japan, takes 2 days but takes over a week to get thru customs... Not picking faults with Sachas Support or WEPR. Its quality stuff, and his support particulary in this case is top notch... just benefits of having support here in UK! You can clearly see in the pics he posted, with that downpipe, a Civic Rad would NOT have worked.. Turns out the wrong downpipe was shipped, a new one with a design that will work with a civic rad is being sent out... Moving the Rad infront or under the light support bar is a perfectly adiquet idea to allow him to use the downpipe that was sent :/ In this case it was wrong one.. If he bought the kit 2nd or 3rd hand off someone, then he couldnt have got Sacha to just send out a new one for him... Without it costing... So a change in Rad position would have been the best option... Hope that answers your questions...