wasn't me. but that is a fair point John. I'm out of the house 11 hours a day, then have the dogs etc to deal with and diners and lunches in the evenings, never mind all the other house-related things, and i do try to get on here in the evenings and also briefly before i start work, but its not always possible. i've also been away a fair bit this year for work, meaning moderator duties have been playing second fiddle. that is something that folk do need to be mindful of, yes we are on here quite a bit and deal with most queries as quickly and effortlessly as possible, however we all have jobs and families so sometimes there will be a delay in sorting forum issues out for folk. however, i would ask of everyone, that if you notice it getting worse on our part, and u are having real difficulties getting answers/replies/things done, to please just post it up, as it may be something the team as a whole is unaware of and perhaps we would need to look at adding to the team to cover the forum better if needs be. :thumbsup: Phil.